FAQ
Trouvez ici toutes les réponses à vos questions concernant votre parc informatique. Vous avez besoin d’un dépannage ou d’une intervention personnalisée ? Découvrez nos contrats de maintenance.
How to set up email on Android
Attention: You must check that your Android software version is up to date (There are many issues with previous Android versions).
- Once connected via Wifi or 3G, Select “Settings”
- Go to “Accounts” and Sync
- Click on “Add account”
- Select “Microsoft Exchange”
- Enter your email address and password and click “Next” on the following windows. You will receive an error finding the exchange server message
- Delete automatic entries on “Domain\username” and enter your email address, do the same on “Exchange server” and enter mail.cloudbizz.net
- Click “OK” on the warning window
- Choose what you want to synchronize and how many days.
- To finish the setup, type a name for the account.
How to set up email on Android 4.4 KitKat
Important: You must check that your Android software version is up to date (There are many issues with previous Android versions).
- Once connected via Wifi or 3G, Select “Settings”
- Go to “Accounts”
- Click on “Add account”
- Select “Microsoft Exchange”
- Enter your email address and password and click “Configure manually“
- Delete automatic entries on “Domain\username” and enter your email address, do the same on “Exchange server” and enter mail.cloudbizz.net
- Click “OK” on the warning window
- Choose what you want to synchronize and how many days.
How to set up Cloudbizz on Android
- Go to Playstore and search for “Citrix Receiver” , install the app
- Click on “Open”
- Click on “Add Account“
- Enter “connect.cloudbizz.com” in the Server address field
- Then enter your Cloudbizz username
- Enter your Cloudbizz passwordDomain: cloudbizz
- And finally click on “Log on“
- Click on “Apps” on the right of the screen and select “Start Cloudbizz“
- You can now run your Cloudbizz sessionYou can select either this view or the classic one by clicking on the icon on the bottom right corner:Enjoy working on Cloudbizz!
How to setup Cloudbizz's email on Iphone / Ipad
Go to “Settings”
Select “Mail, Contacts, Calendars” and tap “Add Account
Select “Exchange”
Enter your Cloudbizz’s email address, your password and the description you want.
you will have a security warning, just tap on “Continue”
Insert the server name and the domain (mail.cloudbizz.com is mandatory)
Your username is your Cloudbizz’s email address
Tape on “Save” and your email aacount is ready to use.
Use Cloudbizz on your iPhone or iPad
INITIAL SETUP IN 3 STEPS ON YOUR IPHONE OR IPAD
See also: Citrix receiver in 3 steps on your Windows Client Device
-
Download & install the Citrix Receiver
- Go to the Apple App Store on your device.
- Click on Search and type “Citrix” then select “Citrix receiver”
- Click on “free” and install it with your Apple ID password
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Configure the Citrix Receiver
- Now you have a Citrix icon on your iPhone desktop, click on it and select “Add Account” and type “connect.cloudbizz.com”
- Put your Username, password, the domain (cloudbizz) and save.If you are configuring Citrix Receiver on and iPad, there is one more setting to modify. This setting is not available on iPhone devices.
- Go to the Citrix Receiver Settings and select “Advanced”
- Select “Session Sharing”
- Disable the “Session Sharing” option by selecting “OFF”
- You must now close the Citrix Receiver application and restart it ( http://support.apple.com/kb/ht5137 )
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Launch Cloudbizz
You can have PC and Mac adaptation of the desktop like this or click on the icon circle in red to switch to the classic Cloudbizz desktop.